Wednesday, August 1, 2012

     How do you feel when you are in CCTV area of an office?  Modern technology has made it easier for the employers to protect their business from external damages. But the use of technology or the means of the workplace monitoring has raised lots of debates between the employers and employees. Workplace monitoring has both advantages as well as disadvantages. 

  Monitoring workplace has been effective to enhance working environment in office. The modern technology has eased the office activities but the employees may be using office system for their personal purpose. Monitoring prevents the employees from using office systems for their personal advantage. Similarly, misconduct of an employee can be checked and suggestive advices might help to build up his ability. The employees may be leaking the office secrets, monitoring controls the workers from revealing the office secrets which saves the company from the loss. Harassment has been a hot debate in the field of work place. Monitoring discourage harassment within the office premises. Work place monitoring encourages the employees to treat the customers warmly. It is best method for making fair evaluation of workers’ performance. Though monitoring systems has lots of advantage it has a lot of disadvantages as well.
Workplace monitoring prevents the workers from working freely. They have psychological pressure in working, so creativity might be lost. Monitoring workplace is a method to exercise power over workers. The superior may misuse it to show their power and control the workers. The workers may have personal secret which might be harmful if made public. The authority might use the information to exploit the workers and encourage the managers to discriminate the workers. Personal lookouts, checking through the files of the workers, or using modern techs for the monitoring may be taken as a direct invasion on the privacy of workers. Monitoring has raised a lot of ethical questions. Does any one has the right to know someone personal information?
I think suggestive monitoring is good. If the monitoring system encourage the workers to work and enhance their proficiency, the monitoring would be really effective. Workplace monitoring is beneficial for the employers. They can find out the weakness of their workers and the company will be able to serve better. But lots of workers take it as an invasion on their privacy and report that they can not work with personal freedom. So, proper methods of monitoring should be applied in a workplace for ensuring effective service.

No comments:

Post a Comment